Leveraging the Generation Gap

The modern workplace can present challenges to management when it comes to handling diverse generations. As younger workers are joining the workforce and older workers delaying retirement, the environment in the workplace is becoming a collage of diverse experiences and perspectives with varying attitudes and expectations of staff.

Although having different generations in a workplace can pose problems to communications and relationships, the benefits of having a diverse culture outweigh these problems. Lots of ideas can form when both young and old generations work together. To become a more effective manager, you need to understand some of the primary differences between age groups, how they prefer to communicate and what motivates them. Enroll in the Leveraging the Generation Gap training course from PD Training to get some exposure to these skills.

This engaging course is available now throughout Kuala Lumpur and Malaysia.

This Leveraging the Generation Gap training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Contact us today for a quote or enroll now into the next public course date.

Your Learning Outcomes

  • Learn the history behind generation gaps
  • Learn about the different generations (traditionalists, baby boomers, Generation Xers & Generation Yers)
  • Understand the differences between each generation
  • Find common ground among the different generations
  • Master conflict management between generations
  • Leverage the strengths of each generation in the workplace

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Leveraging the Generation Gap Now

The workplace can present challenges to management in terms of handling the different generations present.  As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.

While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it.  Both the young and older worker have many ideas to offer, which can help the organization thrive in the marketplace.  Learning how to deal with the generation gap at work will help you become a better manager or co-worker.

This 'Generations Gap Training Course' will help you understand the various generations present at work and understand what motivates each of them and how to work together.

Course Outline for Leveraging the Generation Gap

After completing this course, participants will have learned to:

Topic 1

Getting Started

  • Workshop Objectives

Topic 2

Context

  • What Generations Exist In The Workplace
  • What Defines A Generation
  • What This Means In Our Workplace

Topic 3

Traditionalist

  • Their Background
  • Their Characters
  • Their Working Style

Topic 4

Baby Boomers

  • Their Background
  • Their Characters
  • Their Working Style

Topic 5

Generation X's

  • Their Background
  • Their Characters
  • Their Working Style

Topic 6

Generation Y's (millennial)

  • Their Background
  • Their Characters
  • Their Working Style

Topic 7

Background

  • Attitude
  • Working Style
  • Life Experience

Topic 8

Finding Common Ground

  • Adopting A Communication Style
  • Creating An Affinity Group
  • Sharing Knowledge

Topic 9

Conflict Management (1)

  • Younger Bosses Managing Older Workers
  • Avoid Turnovers With A Retention Plan
  • Breaking Down The Stereotypes

Topic 10

Conflict Management (2)

  • Embrace The Hot Zone
  • Treat Each Other As A Peer
  • Create A Succession Plan

Topic 11

The Power of 4

  • Benefits Of Generation Gaps
  • How To Learn From Each Other
  • Embracing The Unfamiliar
 

Topic 12

Wrapping Up

  • Words from the Wise
  • Action Plans and Evaluations

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Leveraging the Generation Gap Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

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